Help Sections - Common Errors |
| Error (May differ in actual text slightly) | Possible Cause | Remedy for the error |
| Your connection was refused by the server... try connecting again later | Room Down | Try entering again later. If you still get the error more than a day later, please contact us and give us the Chat Name and Room Name. |
| Room Full | Room has max amount of users chatting right now | Select a new room or try again later |
| Chat name in use | Someone else is using the name you tried to enter with or it is registered by a member of the chat | Try a new name or come back to the room later |
| Security Alert |
Unknown exactly. Possibly the room blocks backdoor entrances. | Make sure the room you are trying to enter is not full and the name you are using is not already in use and try to enter again. Otherwise, choose another room for now and try back later. I am looking into the exact cause of this problem. |
| Please enter unique values for your username and password |
Chatropolis, MagnaChat, and many others run a version of the chat software that requires a username and password. | Just make up a username and password and it will let you enter. It doesn't really matter. |